Edison Insurance Company shows low satisfaction scores on Google Reviews and Trustpilot

Edison Insurance Company holds a mid-sized share of Florida's homeowners insurance market but reported low satisfaction scores on Google Reviews and Trustpilot, according to publicly available data.

Edison Insurance Company maintains a significant role in Florida’s competitive property insurance market. According to the Florida Office of Insurance Regulation, the company had 119,928 owner-occupied homeowners policies in force as of June 30, 2025, with policy exposure valued at more than $88.2 billion. This positions the company as a mid-sized carrier, serving a large customer base but not ranking among the state’s top three insurers.

Google Reviews reflect persistent dissatisfaction among Edison Insurance Company's policyholders. The insurer currently holds an average rating of 2.2 out of 5 stars from over 100 reviewers, with complaints frequently citing slow claims handling and customer service challenges.

According to Trustpilot, reviews highlight even stronger concerns. Edison Insurance Company holds a 1.3-star rating, with 93% of customers categorizing their experience as "bad." Reviewers frequently describe denied claims, steep premium increases, and difficulties contacting support, amplifying the negative sentiment beyond Google Reviews.

Edison Insurance Company was founded in 2005 and is headquartered in Florida. It specializes in providing homeowners insurance across the state, including policies for single-family homes, condominiums, and renters. Despite its established presence, the company continues to face reputational challenges linked to customer dissatisfaction, as evidenced by external review platforms.