Insurance Information Institute reports Ting cut fire claims by 63% over three years

The Insurance Information Institute has announced that a study found the Ting IoT fire prevention solution reduced non-catastrophic fire claims by an estimated 63% within three years of installation.

According to the Insurance Information Institute, this study is the first comprehensive quantitative assessment of how home IoT fire prevention technology reduces insurance claims in the United States. Using a self-controlled design, it tracked claims for homes with Ting devices before and after installation, providing strong evidence of the device's real-world impact. Researchers from Whisker Labs and Octagram Analytics partnered with Triple-I to address longstanding challenges in accurately measuring prevention efficacy at scale.

The Institute reports that Ting—an IoT home fire prevention device—reduced non-catastrophic fire claims by 63% within three years after installation, as measured in this multi-year study. The device lowered claims by 0.39 per 1,000 home years and generated an estimated annual fire claim savings benefit of $81 per customer by year three. This data underscores the return on investment for insurers and highlights the meaningful risk mitigation potential for homeowners.

According to the Institute, Ting works by using artificial intelligence to detect electrical arcing—an early warning sign of fire—analyzing 30 million electrical measurements per second from a single plug-in sensor. The device also sends alerts when temperatures fall below 42 degrees to prevent frozen and burst pipes, and on average, Ting identifies and helps mitigate fire hazards in one out of every 60 homes it protects. These additional features expand the device’s benefit beyond fire prevention to include water loss mitigation.

Triple-I has provided data-driven insights to consumers, insurers, policymakers, and the media since 1960. It is an affiliate of The Institutes and represents a membership accounting for nearly 50% of all U.S. property/casualty insurance premiums written. Its mission is to educate and connect the insurance industry and public by delivering authoritative research, analysis, and commentary on insurance trends and best practices.