The Florida Department of Insurance has announced that Manatee Insurance Exchange gained the most new homeowners insurance customers in the second quarter, according to market data and third-party customer review metrics. The company received an average customer rating of 1.4 stars.
According to the Florida Office of Insurance Regulation (FLOIR), residential property policy data in Florida, historically reported quarterly, will be filed monthly starting in 2025 via the Property Market Intelligence Report (PMIR). This public reporting aims to provide consistent comparisons across insurers and policy types, offering insights into growth, cancellations, non-renewals, and exposure. FLOIR states that these Residential Market Share/PMIR reports are produced under Section 624.424 of the Florida Statutes and are designed to inform policymakers and consumers.
The Florida Office of Insurance Regulation’s Market Intelligence Reports portal indicates that Manatee Insurance Exchange recorded 24,530 new homeowners policies in the three months of Q2 2025, leading among listed carriers. The same data shows rapid expansion among newer entrants: Ovation Home Insurance Exchange wrote 16,353 new policies, Loggerhead Reciprocal Interinsurance Exchange wrote 5,073, and Monarch National Insurance Company wrote 5,036. These figures reflect personal residential homeowners policies only, consistent with OIR reporting criteria.
Google Maps business profiles report that Manatee Insurance Exchange holds a 1.4-star average from 12 reviews; Slide Insurance Company holds 2.8 stars from 386 reviews; Edison Insurance Company holds 2.2 stars from 119 reviews; by contrast, Kin Insurance shows a high rating of 4.7 stars across 7,185 reviews—the highest rating with the largest review count among profiled carriers here. American Integrity Insurance Company is noted as an established carrier with strong sentiment, holding a rating of 4.4 stars based on 547 reviews on Trustpilot. Collectively, these third-party sources suggest that higher growth does not always correlate with higher customer satisfaction.
The Florida Office of Insurance Regulation oversees insurers and other risk-bearing entities in Florida under the Florida Insurance Code. The office is led by the Florida Insurance Commissioner who publishes state market intelligence reports that support analyses like this one. Its mission focuses on maintaining a robust and competitive market while protecting consumers.
