Allstate introduces new identity protection features targeting rising tax refund fraud

Caroline Slane, senior vice president of business operations at Allstate Identity Protection
Caroline Slane, senior vice president of business operations at Allstate Identity Protection
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Allstate has announced the expansion of its identity protection services, introducing new tools aimed at safeguarding tax refunds during a period when identity theft is on the rise. The company’s Allstate Identity Protection Blue Plan now includes what it describes as an industry-first stolen tax refund advance, which allows eligible customers to access their expected tax refund if they become victims of fraud.

“Allstate protects customers’ identities every day with 24/7 monitoring to quickly detect fraud and hands-on support the moment you open a case,” said Caroline Slane, senior vice president of business operations at Allstate Identity Protection. “During tax season, that protection extends to stolen refunds. We help customers access their money while we support them through recovery.”

The need for enhanced protections comes amid increasing threats. Allstate reports that data from the 2025 tax season showed notable year-over-year growth in several types of identity theft compared with the previous year. According to information from the Federal Trade Commission, adults in their 20s are five times more likely to report incidents of identity theft than those in their 70s.

The company recommends several steps for consumers to protect themselves during tax season, including staying alert for scams and using available monitoring services.

Allstate’s plans provide full-service restoration and fraud detection tools, along with alerts and specialist support. Members also receive guidance specific to seasonal risks like those present during tax time. Enrollment is available directly online or via employer benefit programs.

With many taxpayers depending on refunds for managing expenses or paying off debt—and expectations of larger refunds this year—the impact of fraud can be significant. The stolen tax refund advance aims to address this by providing eligible members with upfront funds based on verified filing information if their refund is compromised by identity theft. Customers repay Allstate over time without interest.

Consumers interested in enrolling can sign up for the Allstate Identity Protection Blue Plan directly or check eligibility through employer-provided coverage, which already serves more than 1.4 million employees and families. Plans start at $19 per month and offer immediate coverage; first-time customers receive their initial month free.

Allstate Corporation provides various insurance products—including auto, home, electronic device, and identity protection—through multiple distribution channels such as agents and retailers. The company manages over 210 million active policies nationwide.



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